Support
Global Bits’ support services offers a variety of support choices that help you support your technology strategy with your business priorities, accelerate IT efficiency, and achieve more efficient management of costs, risks, and upgrades. Choose from a powerful array of flexible and adaptable support solutions depending upon the level of support and guidance you need from Global Bits’ experts.
“ Choose from a powerful array of flexible and adaptable support solutions ”
Functional Support
Have you invested in the comprehensive Suite of Oracle Enterprise Applications?
Global BITS offers worldwide professional services to support your decision.
As an Oracle Certified Partner, Global BITS has access to the required tools from Oracle
Corporation Global, in order to provide quality on site and remote support.
Are Business Intelligence and Corporate Management Reporting requirements within
your Business?
By using the Oracle Internet Platform consisting of its Database, Application Server and
Tools, we do the development, deployment and management of eBusiness applications,
by building extracts and reports which suite your needs.
Do you require access to Legacy history by way of Static Reports?
A solution can be provided, through the creation of data ports, combined with the
use of Discoverer and Application Server.
For non-static reportas, a typical solution would be Oracle Warehousebuilder.
Are you currently on older versions of Oracle and have the need to upgrade to the latest version?
Are you aware that, provided that you pay Annual Support Fees to Oracle, you are entitled to upgrade your software to the latest version of Oracle Free Of Charge?
Technical Support
Global Bits provides full technical support services to help the user solve specific problems with Oracle products in South Africa. A strong technical team with a comprehensive issue logging and reporting solution is only the start of our compressive support and maintenance services.
Global Bits pride themselves on professional services and professional staff who can assist with all technical related support tasks for Oracle. Global Bits has achieved the status of partner of choice for Oracle South Africa. Our consultants are certified experts and work directly with you onsite or remotely.